Twg Tea Reviews
(Rated by 7 users)
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Payment Methods
- Credit/Debit Cards
- PayPal
Payment Methods
- Verified Store VERIFIED
- Free shipping: Orders $50+
- In-store pickup: Ready in 2 hours
- 30-Day Returns
- Gap Good Rewards (4 brands)
Payment Methods
- Tops: $23 - $70
- Bottoms: $27 - $70
- Outerwear: $34 - $70
- Kids: $29 - $75
Today's Best Deals
10
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Overall Rating
4.8
Base on 7 Reviews
Ratings by Feature
Ratings by Feature
- Shipping & Delivery4.3
- Customer Service4.5
- Price & Quality4.5
- Return Policy4.3
- Good Value4.5
Recent Customer Reviews (7)
Maria Frei
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Hélène Auger
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Jennifer King
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Lillie Ragan
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Vitór Fernandes
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Skye Yates
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Silke Osterhagen
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Twg Tea Pricing
DHL Express shipping
S$5 (orders less than S$110)
Payment Methods
Accepted Payment Options:
Prices for items on Twgtea.com vary widely depending on the type of clothing and promotions available. Typical price ranges include:
Credit/Debit Cards
PayPal
Payment Process
- Payments can be made online during the checkout process.
- For Twg Tea credit card payments, options include online payments, mail, or phone calls, but in-store payments are not accepted.
Refund Information
Refunds for returns will be processed back to the original payment method used during the purchase.
Twg Tea Pros & Cons
Pros
1
Extensive Collection: Offers over 1,000 single-estate, fine harvest teas and exclusive blends.
2
Quality and Authenticity: Teas are sourced directly from source gardens, ensuring high quality and authenticity.
3
Innovation: Continuously creates new varieties of tea in collaboration with renowned estates.
4
Global Presence: Salons and boutiques in many countries, including UAE, UK, USA, and China.
5
Online Shopping Experience: Detailed product descriptions and user-friendly navigation on the website.
6
Customer Service: Provides excellent customer service with options for express shipping and easy returns.
7
Variety of Payment Methods: Accepts Visa, MasterCard, American Express, and PayPal.
8
Extensive Collection: TWG Tea offers over 1,000 single-estate, fine harvest teas and exclusive blends, as well as tea patisseries and other tea-infused delicacies. The collection is one of the largest in the world.
9
Quality and Authenticity: TWG Tea tasters travel thousands of miles across the globe every year, sampling hundreds of teas in search of the most desirable harvests direct from source gardens.
10
Innovation: TWG Tea is known for creating new varieties of tea every season in collaboration with the world’s most renowned estates.
11
Training: TWG Tea opened a training facility at its headquarters in Singapore to train its staff to become tea sommeliers. In 2017, the company officially launched the TWG Tea Institute in Singapore, which offers training to all TWG Tea employees on brewing techniques and information on all tea blends offered by the company.
12
Global Presence: TWG Tea has expanded rapidly, with salons and boutiques in many countries like UAE, UK, USA, China and more. It also distributes its tea to international retailers.
13
Online Shopping: TWG Tea's website offers a seamless online shopping experience, with detailed product descriptions and user-friendly navigation.
14
Customer Service: TWG Tea provides excellent customer service, with options for express shipping and easy returns.
CONS
1
Customs Issues: Customers from non-DDP countries are solely responsible for payment of any applicable duties and taxes, which can be unexpected and costly.
2
Customer Service Disappointments: Some customers have reported poor customer service experiences, particularly regarding customs issues and refunds.
3
Pricing: Prices are in Singapore Dollars and exclude delivery charges, which can add to the overall cost.
4
Work Environment: Some former employees have reported poor leadership skills and a stressful work environment.
Twg Tea Features and Benefits
Features
Extensive Collection
Offers over 1,000 single-estate, fine harvest teas and exclusive blends, as well as tea patisseries and other tea-infused delicacies. The collection is one of the largest in the world.
Quality and Authenticity
Teas are sourced directly from source gardens by tasters traveling thousands of miles to sample hundreds of teas, ensuring high quality and authenticity.
Innovation
Continuously creates new varieties of tea every season in collaboration with the world’s most renowned estates.
Training
Opened a training facility and the TWG Tea Institute in Singapore to train staff as tea sommeliers on brewing techniques and all tea blends.
Global Presence
Salons and boutiques in many countries including UAE, UK, USA, China and more, with distribution to international retailers.
Online Shopping
Seamless experience with detailed product descriptions and user-friendly navigation on the website.
Customer Service
Excellent service with options for express shipping and easy returns.
Variety of Payment Methods
Accepts Visa, MasterCard, American Express, and PayPal.